13" refurb Macbook Pro with bonus water damage

sigh. so, in july of year bought refurb 2015 13" macbook pro directly apple. was, apparently mistake. have babied it. has been near liquid since i've owned it. can absolutely 100% guarantee neither nor in or house (no 1 else gets use it) has spilled near it. no 1 has borrowed it. hasn't happened. , don't live in particularly humid place...

but, week , half ago ssd died. after keeping 5 days, local apple store opened open , said found corrosion near connection point of ssd , refused fix under warranty. no matter said, techs wouldn't change mind or me. fault, plain , simple.

isn't fault. i'm guessing happened 1 out there bought it, spilled water on it, , returned it. refurb folks fired up, worked, , that's it. shipped it! oh, , way, moisture sensors don't show anything. or maybe it's design flaw...

have computer @ place trying me, @ point, i'm not happy apple's guilty until proven innocent policy here, since moisture sensors haven't been affected. you'd think me, unless current tech person can work out, i'm guilty until proven innocent (which isn't going happen). have when buy refurb computer? crack open moment it? guess so... oh , way, latest repair place said there case screw had been broken off - didn't either, since i've never opened machine.

if has advice how handle this, please feel free post. can imagine apple might guilty except moisture sensors don't show anything.

anyhow, felt venting. know 1 thing - never, never take machine repair apple store. guys seems have no authority or ability think independently (well, @ least @ store).

 

email tcook@apple.com , request/demand executive customer relations contact you. copy , paste thread email. in nice way - don't afraid let them know posted experience online.

 

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